Thank you so much @cassy.lee.
Yes, turns out it's the issue with the double opt-in. I saw that I had a confirmation mail in my inbox and after I confirmed, it was added to the list.
Appreciate your help, thanks again!
Hi @chaitra, thanks for being a part of the Klaviyo Community forum and sharing this experience.
Can you provide any additional details on what you have already tried? I know you have mentioned looking at other Community posts regarding this subject, but based on what you have shared, I feel like there are some threads that might be able to provide some more clarity to your experience. If you have a free account, you may be running into a Double Opt In issue, similar to the OP of this question:
In particular, there’s a comment in that thread from @ksanfelipe that further explains the issue you might be running into:
Are you using a 3rd party Shopify theme?
If you are using a Shopify 3rd party theme, your theme's default signup forms must also apply the Newsletter tag to new subscribers in order for Klaviyo to automatically sync these subscribers to a Klaviyo list. Contact your theme developer, or if you're comfortable editing your theme's source code, add the following hidden input tag to your form's input group:
<input type="hidden" name="contact"tags]" value="newsletter">
Another post that can also be useful to look over is this one answered by @retention, who goes into a lot of detail on the Double Opt In process and how it works with Shopify.
Thanks,
-Cass.