Why did removing and re-adding the Facebook integration disconnect my lists/segments and Facebook audience?

  • 18 February 2021
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Why did removing and re-adding the Facebook integration disconnect my lists/segments and Facebook audience?

When you remove the Facebook integration, the connection between your Klaviyo lists and segments and your Facebook custom audiences is also removed. We recommend that you take note of the custom audience syncs you have set up, either via screenshot or by writing down the details of each sync, so that it is easier to reestablish the connections when you reintegrate.


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