Cart Checkout Started, But Have Not Purchased Segment

  • 21 July 2021
  • 3 replies

Userlevel 2
Badge +5

I want to create a segment, where the user Started a Checkout with Product X, but never purchased product X. I then can use this segment to market them on Facebook and Send strategic Emails to push them over the edge into purchasing the product. 

Can you tell me if this Segment definition is correct? In the example MKSensation Xtreme and MKSENSATIONX are the same product.




Best answer by stephen.trumble 21 July 2021, 23:00

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3 replies

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Userlevel 2
Badge +5

Thanks so much...

Userlevel 7
Badge +60

Hey @jmacman ,

Thank you for reaching out to the Klaviyo Community! 

Your Started Checkout Segment definitions look great and will work well to target your customers in a much more unique way! I’m sure you are familiar with Getting Started Handbook - Guide to Creating Segments, but it may help other users understand what you did to create this segment. 

Thank you for showing the Community what is possible with Klaviyo!