Discrepancy in data display

  • 10 March 2023
  • 1 reply

Badge +3


I have data that displays varying figures for the same information.

When I want to verify the number of unsubscribed individuals from my list using the “Segment” feature, I obtain one figure - 1868, but if I refer to the list growth report, I receive a different number - 219.
Could you tell me why ?

Kindly review the attached files.

Thank you.


Best answer by Dov 10 March 2023, 22:39

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1 reply

Userlevel 7
Badge +61

Hi @KindeR,

Thanks for sharing this with us.

I wonder which timeframe you’re using on the list growth report? Since your segment is look over all time, just want to ensure the timeframes align. Additionally, would you mind sharing a screenshot of the segment definition?

Looking forward to hearing from you.