Ensure profile doesn't enter flow twice?

  • 21 April 2022
  • 1 reply

Userlevel 4
Badge +9

So according to Klaviyo documentation, a profile can only enter a list triggered flow once. I’ve built a new, fairly large welcome flow as I’m consolidating multiple lists into one, and this flow has splits based on where/how someone enrolls in the list, which are:

  • Form 1
  • Form 2
  • Back in stock
  • Checkout

I just want to be sure there is nothing else that needs to be done to prevent someone getting the welcome flow twice if they sign up via Form 1 for a discount, then checking yes to subscribe again at checkout? I think I’m safe since the trigger is still subscribing to the one single list. 



Best answer by alex.hong 22 April 2022, 05:45

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1 reply

Userlevel 7
Badge +58

Hi @wernstrom,

Thanks for posting to the Community.

You are correct that List-based flows (like a Welcome Series) are different and users can only enter these the first time they subscribe/are added. The photo loses quality and unfortunately I cannot read each condition for the entry points. If the main trigger to enter the flow is that they must subscribe to a list, then each customer should go down the respective flow path as each conditional only has 1 option for them to go down.


All the best,