hi there i am new to klaviyo - i accidentally just uploaded all my contacts from my previous email provider to the suppressed list - i need to remove them all and start over! is there an easy way to do this?
Best answer by David To
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Userlevel 7
+60
Hello
Welcome to the Klaviyo Community!
As called out in our How to bulk delete or suppress email contacts in Klaviyo Help Center article:
Bulk deleting and suppressing a group of emailable contacts is permanent. There is no way to bulk unsuppress or recover contacts.
Though, I would suggest reaching out and speaking with our wonderful Support colleagues to see what the available options would be.
I hope this helps!
David
+1
Thank you - turns out this could only be achieved by reaching out to support and they did in manually. Appreciate it!
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