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Migrating from Mailchimp - accidentally uploaded entire list to SUPPRESSED!

  • 25 May 2022
  • 2 replies
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hi there i am new to klaviyo - i accidentally just uploaded all my contacts from my previous email provider to the suppressed list - i need to remove them all and start over! is there an easy way to do this?

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Best answer by David To 26 May 2022, 17:46

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Hello @RTBmod,

Welcome to the Klaviyo Community!

As called out in our How to bulk delete or suppress email contacts in Klaviyo Help Center article:

Bulk deleting and suppressing a group of emailable contacts is permanent. There is no way to bulk unsuppress or recover contacts.

Though, I would suggest reaching out and speaking with our wonderful Support colleagues to see what the available options would be. 

I hope this helps!

David

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Thank you - turns out this could only be achieved by reaching out to support and they did in manually. Appreciate it!

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