Is this a glitch or does a list’s subscribe page work differently when someone enters an e-mail that’s already on the list?
This is the “success page” for a new e-mail (above) and an existing e-mail (below):
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/4b533126-2fc1-41bb-9abd-070f92097409.png)
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![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/de5cf7d5-a6a5-465d-ace7-48118d62669f.png)
The preferences link (=line in red) is missing on the page that’s displayed for existing e-mails, which is weird when the text above it makes a reference to the link.
Can anyone help? Thx
Best answer by chloe.strange
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