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Segments have vanished without deleted them

  • 1 August 2023
  • 2 replies
  • 95 views

Userlevel 2
Badge +5

Hey,

I noticed that a lot of the segments I created for a client account are gone without knowing why.

Nobody touched anything, they just vanished.

Could you help me figured out how this happened and how to get them back?

Thanks a lot!

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Best answer by Jessica eCommerce Badassery 1 August 2023, 18:06

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2 replies

Userlevel 5
Badge +19

@Nico01 Have you checked under inactive segments? If you don’t use them for awhile, they will go inactive. There’s a button across the top of the lists and segments page. 

 

Starred segments won’t go inactive

 

 

Userlevel 2
Badge +5

@Nico01 Have you checked under inactive segments? If you don’t use them for awhile, they will go inactive. There’s a button across the top of the lists and segments page. 

 

Starred segments won’t go inactive

 

 

Hey Jessica,

Yes there were there. I totaly forgot the “inactive segments section” and I was also freaked out 😉.

Thanks for your help anyway.

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