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Sync Klaviyo sign up from contacts with shopify subscribers

  • June 18, 2021
  • 1 reply
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  • Contributor I
  • 2 replies

Hi, 

Profiles signed up using the Klaviyo sign up form is not being added to my shopify subscribers list automatically. Can you please help?

 

Thanks.

 

Kind regards, 

 

Best answer by julie.accardo

Hi @LR21,

 

Thanks for reaching out to the community!

 

The Shopify to Klaviyo integration is , for the most part, a one way integration. This means that Shopify pushes data to Klaviyo but Klaviyo does not push data to Shopify.

 

With that being said, there is one setting in the Shopify integration with Klaviyo that does allow for two way syncing (Klaviyo to Shopify) for 3 Klaviyo fields - first name, last name, email address. Here is our help center article on How to Sync Fields from Shopify to Klaviyo.

 

Have a nice weekend!

Julie

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julie.accardo
Klaviyo Employee
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  • Klaviyo Employee
  • 185 replies
  • Answer
  • June 19, 2021

Hi @LR21,

 

Thanks for reaching out to the community!

 

The Shopify to Klaviyo integration is , for the most part, a one way integration. This means that Shopify pushes data to Klaviyo but Klaviyo does not push data to Shopify.

 

With that being said, there is one setting in the Shopify integration with Klaviyo that does allow for two way syncing (Klaviyo to Shopify) for 3 Klaviyo fields - first name, last name, email address. Here is our help center article on How to Sync Fields from Shopify to Klaviyo.

 

Have a nice weekend!

Julie