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What did you learn from BFCM 2025? Share your biggest win or surprise

5 days ago

Welcome to the Klaviyo Community!

14,524 Topics
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35,999 Members

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What did you learn from BFCM 2025? Share your biggest win or surprise

Forum|Forum|5 days ago

1282

My advice on getting started with WhatsApp automation in Klaviyo

Forum|Forum|18 days ago

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Strategic advice

206 topics

denise.bContributor I

Marketing

Create Segment of discount-only shoppers

Hello!Does anyone have any creative ways to segment discount-only shoppers that’s better than “Placed Order is greater than x over all time where Discount Codes contains 100+ different codes?-Denise

228613

13 hours ago

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Lee-AnneContributor I

Strategic advice

Orita.ai

Has anyone come across this platform and is using it? It sounds great / sounds like tech that Klaviyo should have built in (!) but it’s expensive and want to see if anyone is using it and can vouch for it?

262

13 hours ago

T

teachateauContributor I

Marketing

Shopify created Abandoned checkouts case, but Klaviyo did not send emails

Hello,We’ve set up an Abandoned Cart Reminder (Email) auto-flow in Klaviyo, using the trigger “When someone checkout started” to send reminder emails to customers who have abandoned their carts.During our testing, we noticed an unexpected behavior:Wh

EmilyRobisonContributor I

Developer Group

Price to Set Up Custom Trigger?

Hi all,I am working on an email flow for a client in Klaviyo. She uses Square to book appointments for her business. We need the email trigger to be “Booked Appointment,” which is not an option in her Klaviyo account (she only has “Placed Order,” whi

WillardRDContributor II

Marketing

How to Link a Shopify Signup Form to Klaviyo

Hi there, I have two signup forms on my site. One is a Klaviyo pop up sign up form, and one is a Shopify sign up form in the footer. When a customer subscribes via the Shopify signup form, I see a profile created in Klaviyo, but I do not see them syn

KatandmouseContributor I

Service

how do I change the lists a subscription form sends to?

I have an existing form and want to send to a new email and SMS list but I can’t find where to do that. The ai bot’s answer was wrong. Did Klaviyo remove the ability to do that? I don’t want to start over, but if I have to, is there a way to turn my

luiz-filterbuyContributor I

Developer Group

Klaviyo setup for international expansion

Hi, We currently use Klaviyo for mywebsite.com (US) and are now launching mywebsite.ca. What’s the best setup in this case?Should we: Create a separate Klaviyo account for the Canadian site, or Keep everything under one account and manage segmenta

CherieJContributor I

Adding in expiry date of coupon in email template (FLOW)

Hello allNeed help please. Shopify integration I have created a coupon in Klaviyo Coupon is for $$ off for new customer (Flow) Coupon expires in 28 days from when they receive the email How do I add in the dynamic content for the “Hurry offer expires

17469

2 days ago

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bmicaeloContributor I

Developer Group

Branded Domain verification issues

I’m currently trying to set up the Branded Domain for our account.Through mxtoolbox.com I can verify that the requested records have propagated and are working, but whenever I try to get klaviyo to verify these records, all of them fail after several

303

2 days ago

C

cynthiackbContributor I

Marketing

What's the best way to set up flows when launching a loyalty program

Currently Live Flow:I currently have a Welcome Flow in place and it is live, it is generally the brand introduction and product introduction with welcome offer included. Desired Outcome:As we are launching our loyalty program, I’d like to take down t

teachateauContributor I

Marketing

Shopify created Abandoned checkouts case, but Klaviyo did not send emails

Hello,We’ve set up an Abandoned Cart Reminder (Email) auto-flow in Klaviyo, using the trigger “When someone checkout started” to send reminder emails to customers who have abandoned their carts.During our testing, we noticed an unexpected behavior:Wh

EmilyRobisonContributor I

Developer Group

Price to Set Up Custom Trigger?

Hi all,I am working on an email flow for a client in Klaviyo. She uses Square to book appointments for her business. We need the email trigger to be “Booked Appointment,” which is not an option in her Klaviyo account (she only has “Placed Order,” whi

KatandmouseContributor I

Service

how do I change the lists a subscription form sends to?

I have an existing form and want to send to a new email and SMS list but I can’t find where to do that. The ai bot’s answer was wrong. Did Klaviyo remove the ability to do that? I don’t want to start over, but if I have to, is there a way to turn my

bmicaeloContributor I

Developer Group

Branded Domain verification issues

I’m currently trying to set up the Branded Domain for our account.Through mxtoolbox.com I can verify that the requested records have propagated and are working, but whenever I try to get klaviyo to verify these records, all of them fail after several

303

2 days ago

talha.hussainProblem Solver III

Analytics

Does Lower Email Usage Reduce My Klaviyo Price?

Hi everyone,I need clarification on how Klaviyo billing works.My billing cycle is from the 10th to the 10th.I currently have 330,000 active profiles and my plan allows 3,300,000 email sends, but I only use about 50–60% of that send limit.My monthly c

181

3 days ago

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CP-NicoActive Contributor I

Developer Group

Shopware 6 Integration: Scheduled_Tasks stuck | data not synced from and to Klaviyo

Hi, since upgrading our Shopware store to 6.6.x and the Klaviyo Plugin from Overdose Digital to version 3.3.x (recommended for SW6.6), we’re facing issues.I opened up a ticket via the Google Forms link provided on the Shopware Integration docs here:

17710

7 months ago

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nomanaslam1696Contributor I

Developer Group

Building a Custom Segmentation Engine

Hey Developers!I'm currently building a custom segmentation engine for Shopify-based e-commerce customers — something similar to what Klaviyo offers with its rule-based dynamic segments. I’ve gone through the Segment API Guide and understood how flex

400

N

7 months ago

coreybalintKlaviyo Employee

Developer Group

Have questions about your OAuth app? Schedule time with the Klaviyo team!

Want to join the Klaviyo integration directory but have questions on what to do next? Has your app been reviewed, but you’re looking for additional feedback? Confused by a certain workflow? You can now request time with the Klaviyo tech partnerships

530

8 months ago

JDavisContributor II

Marketing

Please Add Support For Value-Based Meta Custom Audiences

Meta (formerly Facebook) has supported and recommended ‘Value-Based Customer Lists’ since 2017. It has been best practice for advertisers ever since, yet Klaviyo still does not support them. Where this was once a ‘new feature’ that Klaviyo doesn’t su

1546

1 year ago