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BigCommerce Multi-Storefront Integration to Klaviyo (one account per storefront)

We have created Klaviyo accounts for each of our store fronts separately to have separated subscriber's lists / data / forms / emails campaigns / flows / triggers etc... The store fronts have different urls. Does anyone have a detailed video on how t

emilywilsonContributor I

Interface Woe... Lists & Segments

Does anyone know if Klaviyo will ever update the Lists & Segments interface so that it doesn’t cut off halfway down the page? I can’t imagine why it wouldn’t be possible since the Inactive Segments interface takes up the full page and you can cho

ahutchContributor I

How to add an email subscribe link to a flow

I am setting up a Post-Purchase Flow and as part of that flow I would like to invite buyers to sign up for my email list. I have already set up a Welcome Flow with a pop-up sign-up form on the website that provides a 15% coupon for signing up. How ca

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32 minutes ago

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Anonymous

Account upgrade has been paid for but has not been upgraded

We have recently set up a Klaviyo account for our company and were ready to launch it this weekend. We added all the billing information and paid for our relevant subscription for which we received a receipt confirming this.However, when looking at t

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SonjayAnnContributor I

Blank error but despite successful Test Send Request

Invalid sending domain

I’m trying to set up a new Klaviyo account but I'm getting an error message, see below. What does “Invalid Sending Domain”mean? I have a start up fashion brand, launching Shopify site shortly selling waterproof Hem Protectors for denim jeans. Any sug

AngiekinsssContributor I

Service

Hi there! I was trying to set up SMS webhook integration in Klaviyo Flows. While I got the flows working, the Test Send Request sends out a blank error - the weird part is that the Test goes out successfully even with the error. See screenshot:This s

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Lee-AnneContributor I

Strategic advice

Orita.ai

Has anyone come across this platform and is using it? It sounds great / sounds like tech that Klaviyo should have built in (!) but it’s expensive and want to see if anyone is using it and can vouch for it?

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Date Parsing Issue – Inconsistent Output for

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JaydeepPatelProblem Solver I

Developer Group

I'm running into an issue with date formatting in my email templates.In my payload, I’m receiving a date string in the format MM/DD/YY, for example: "newShippingDate": "07/09/25"I'm using the following code in my template to format the shipping date

715

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David P.Contributor I

Flow : time delay excluding night hours

Hello,Can you help me, please, I would like to create a flow that sends an email after an order with a delay of 4 hours but if the end of the first delay is after 10 p.m., I would like to wait until 6 a.m. the next day to send the email.How can I con

suyogpContributor I

I checked the klaviyo onsite tracking, it is working. it is tracking all events except for added to cart metric. i tried a lot but can't get that metric. when i try creating a cart abandoned flow it says “We have not received any recent Added to Cart

192

3 hours ago

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emilywilsonContributor I

Interface Woe... Lists & Segments

Does anyone know if Klaviyo will ever update the Lists & Segments interface so that it doesn’t cut off halfway down the page? I can’t imagine why it wouldn’t be possible since the Inactive Segments interface takes up the full page and you can cho

73

21 minutes ago

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SonjayAnnContributor I

Blank error but despite successful Test Send Request

Invalid sending domain

I’m trying to set up a new Klaviyo account but I'm getting an error message, see below. What does “Invalid Sending Domain”mean? I have a start up fashion brand, launching Shopify site shortly selling waterproof Hem Protectors for denim jeans. Any sug

AngiekinsssContributor I

Service

Hi there! I was trying to set up SMS webhook integration in Klaviyo Flows. While I got the flows working, the Test Send Request sends out a blank error - the weird part is that the Test goes out successfully even with the error. See screenshot:This s

71

how to create custom report using event attributes and make use of metrics and group by.

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Lee-AnneContributor I

Strategic advice

Orita.ai

Has anyone come across this platform and is using it? It sounds great / sounds like tech that Klaviyo should have built in (!) but it’s expensive and want to see if anyone is using it and can vouch for it?

suyogpContributor I

I checked the klaviyo onsite tracking, it is working. it is tracking all events except for added to cart metric. i tried a lot but can't get that metric. when i try creating a cart abandoned flow it says “We have not received any recent Added to Cart

vijaykContributor I

Hi,We have klaviyo events such as this on every profilecreated_at: 2025-11-24T21:36:41.084Zinitiated_by_user_id: nulltype: task_completedid: 15303601target_type: Taskenvironment: productionconsumer_id: ed42321a-d65f-4794-9bbf-1a2cb79e76edtarget_id: 9

121

11 hours ago

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JaydeepPatelProblem Solver I

Developer Group

Issue while creating form via API

I am attempting to create the form through the API, but I am encountering the following error:{ "errors": [ { "id": "a3afc810-5780-4d31-9d9e-ff0b50ae986c", "status": 500, "code": "error", "title":

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LB3000Problem Solver I

Klaviyo form loading very slowly or not at all

I have a Shopify site and have tried embedding a Klaviyo form in this landing page - https://2xedge.com/pages/black-friday - in two ways:using the Shopify “app embed” section in the page template taking the code snippet provided by Klaviyo and pastin

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Can Returning to Our Previous Domain Restore Inbox Placement

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HappyGilmore456Contributor I

Strategic advice

We recently completed a rebrand. Our original domain had a strong email reputation, but the new domain is still building its deliverability and currently has a poor reputation. If we temporarily switch back to the old domain for Black Friday and Cybe

141

How can I find this recipient or identify them inside Klaviyo?

talha.hussainProblem Solver II

Analytics

I received a reply to one of my Klaviyo campaigns, but the reply came from a no-reply email address, and when I try to look up the person in Klaviyo, the email address does not exist in my Profiles.I want to search for this recipient (or find out who

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