Marketing

Hi, I cannot make a flow, see below problem. Does anybody know how to fix this?  

Creating a quiz results flow in Klaviyo is a fantastic way to personalize your customer experience and drive engagement based on individual preferences or needs.The key to setting this up is integrating your quiz platform with Klaviyo so that quiz responses are captured as profile properties or custom events. Most popular quiz tools (like Octane AI, Typeform, or Jebbit) offer native integrations or webhook capabilities that can send quiz data directly into Klaviyo.Once that data flows in, you can build a flow triggered by either a specific event (like "Completed Quiz") or by someone being added to a list based on their quiz completion. Within the flow, you'll want to use conditional splits based on the quiz results stored as profile properties. For example, if someone's "Quiz Result" equals "Skin Type: Oily," they'd receive tailored product recommendations for oily skin. This allows you to deliver highly personalized follow-up emails that speak directly to each respond

Hi everyone,I’m running into an Outlook (Windows desktop, classic) rendering issue with Klaviyo’s Dynamic Product Block and wanted to check if there’s an officially supported solution. Product images uploaded at 1000 × 1000 In Gmail, images render correctly (around 288 × 288, fitting the container) In Outlook desktop , the same images render at around 178 × 178, creating excessive white space and breaking the layout I’m using Klaviyo’s built-in Dynamic Product Block, not custom HTML Is there any supported way to: Force a larger image size in Outlook desktop same as gmail when using Klaviyo’s Dynamic Product Block? OUTLOOK 

I have a flow for back in stock alerts, using a back in stock sign up form on each product page. This is all working well.I also have a scheduled Back in Stock report, which I use to analyse demand and plan inventory.However over the years I have discontinued products that contacts had previously signed up to the back in stock alert for - and these contacts are essentially ‘stuck’ waiting in the flow - they will never move forwards as the product will never come back into stock. This is causing an issue when it comes to the report, as it also includes all the archived products.I’ve added a filter to the flow to exclude these contacts in the future, but it doesn’t remove anyone currently waiting.How can I manage this and bulk remove contacts from the flow?Thanks, Scarlett

Hi,I’ve noticed that recently that our emails are being shown as unverified sender in some inboxes. I’ve double checked our sender domain and it’s correctly set up, and we’ve not made any recent changes to our sender settings or dns.Is there anything I can do about this?Thanks. Scarlett

Is there a way to add a text input field that is multiple lines (similar to the input box that I’m writing this question within). I see Klaviyo has a text input block for forms but it’s restricted to one line.  I would like to have multiple lines where user can right multiple lines of text with paragraph breaks.    Is this possible? If not, what other service provides this that can be integrated with klaviyo? 

HelloI want to change the look of our abandon cart emails, I want to move the text from the dynamic feed to underneath the image instead of to the side? However its in a table and it feel like it just cant be moved to row innstead of columnI’ve attached an image of the area I mean. I saw that this had been answered 5 years ago but wanst relevant to todays klaviyo platform and assistance would be much appreciated

I would really love a way to import campaigns into Klaviyo rather than have to create one from scratch and then clone.

Here’s mine:  

Hi everyone, I’m looking for a practical way to bulk update language for existing profiles in Klaviyo.Context: We’re a premium dog accessories business based in Portugal (online + retail). We send emails in English and European Portuguese. New subscribers can choose their preferred language via our popup and forms, so the language gets captured correctly for them. The problem is our older subscriber list: many profiles don’t have a language set (or it’s inconsistent). Right now, the only way I’ve found is editing each profile individually, which is very time-consuming. In many cases we can infer the correct language from name, location, or past engagement.Question:What’s the best way to update language in bulk for existing profiles? Is there a way to do this via a CSV/table import that updates a profile property (for example “Language” or “Preferred languag

As you may already know, Shopify introduced combinable discount codes in June of last year, which has been a game-changer for many of us.However, I'm writing today to discuss a challenge that I and many others have faced when using Klaviyo for flows and customer rewards. As you may know, dealing with dynamic discount codes in Klaviyo can be a bit cumbersome, especially for those of us who offer automatic codes through Shopify.For example, my shop offers automatic codes for bundling promotions - Buy 2, Save 5%, Buy 4, Save 15%. Unfortunately, this causes issues with our dynamic discount codes through Klaviyo, as we have to manually enable combinations each time Klaviyo generates a new set of discount codes. (This is just not possible to keep up with)That's why I'm here today to request a new feature that would make our lives much easier - the ability to enable combinations en masse per discount through the Klaviyo dashboard. Even just the ability to automatically

Hello, I added subscription block within footer area in my landing page with Klaviyo’s template. But, I haven’t received any confirmation email from Klaviyo. I turned Double Opt-In settings on only on Klaviyo, and turned it off on Shopify.Also, Klaviyo created the list of subscribers within Klaviyo. If someone advise me, it would be greatly appreciated.Thank you. Kind regards,ED2    

Hey, I run a premium dog apparel store in Portugal and we communicate in English and Portuguese.How can I automate the translation of our English newsletters into European Portuguese using ChatGPT or Perplexity, without the usual copy-paste workflow?I tried exporting the english newsletter HTML to ChatGPT for translation, so I can ensure the copy follows our brand style guidelines, then pasting it back into an HTML block, but it’s not practical at all for editing.Thank you very much for your help. 

Hi there, We send a large volume of emails and are frequently proofing 4-5 emails at any given time. In Mailchimp it’s super easy to add a quick note to each test email that goes out to disambiguate the different emails either by date, audience, or other attributes. This doesn’t seem possible in Klaviyo? I’m wondering if I’m missing anything? Going back & forth to enter test email notes in the subject line of the production email and then trusting that those notes will be removed before it ships is a bit tedious and nerve wracking, to be honest.Please let me know if we’re missing something, or if not, please consider this a request for this feature.Thanks!

Hello, Looking to keep all customer data in one place. Since there are so many apps that sync with Shopify, it makes sense to keep the customer data in Shopify. The idea is to use Tags or use Shopify Customer Metafields to house First-party and Zero-party data, etc… Here is where I am at in my understanding of these 2 options to keep everything synced.TAGS: Klaviyo pulls in Shopify tags, but if you are using Klaviyo forms to capture customer data, the data becomes silo’d in Klaviyo, and does not get passed back into Shopify. METAFIELDS: Do not sync out of the box in either direction.  Has anyone setup something similar and found solutions for this use case?

I have a klaviyo form setup on a shopify store. The form adds 2 tags (property “shopify tags”) to each subscriber. This works fine, I can see the tags added to each profile under klaviyo admin. However, when I check in shopify customers, klaviyo pushes/sync the data but, those tags are not added as shopify tags per say, they are instead added as metafields named “shopify tags” … thats, not really what I want… I need klaviyo to assign actual shopify tags to the customer, not metafields…Is this possible?

Hi, we have some auto generated segments in Klaviyo and wanted to add specific tags in Shopify if a customer email existed in a Klaviyo segment. Is there anyway to have this completly automated in which customer tags in Shopify are automatically added or removed based on if they enter or exit a segment in Klaviyo?As an example, if a customer exists in a Klaviyo segment named “VIP - Tier 2”, we would want to have tags automatically appear in Shopify in their customer profile of “VIP” and “VIP - Tier 2”. Is this at all possible without manually exporting a csv and importing it into Shopify?

Is there a way to score or rank leads in Klaviyo?

I was working on a client project on  free trial klaviyo plan and the client did not inform me that he had 14k list but after registering i discovered that he had the list and the trial package now prompt us to subscribing, is there any way i can remove the 14k list and still have my free trials? 

We are getting consistent 403 Forbidden errors on all Klaviyo onsite endpoints(client/subscriptions, profiles, events).This happens on desktop and mobile, across multiple networks.No emails are added, and the signup form spins infinitely.This appears to be a DataDome false-positive block.Could you please reset / whitelist our account or advise on remediation?Store: prettyinsideout.caCompany ID: XqkFfT 

Hello All, I design my emails as a series of continuous images, and sometimes fine lines appear between the image blocks. I found another post discussing the lines, but no fix.I have noticed that the lines will appear/ disappear depending on the size I’m viewing the emails and from desktop to mobile.I have the padding set to 0. I tried to add a background color to the text blocks/ color behind the images, but that doesn’t fix the issue. I tried jpg and png images in a host of sizes to see if that would make an impact.Has anyone found a fix to this issue? Thanks!Ariel Fine line appearing between image blocks   

I just started using Klaviyo, and all of the profiles were imported from Wix. The segmentation that I created is below: As you can see I am trying to only segment people that are international members or prospects. Within the segment profiles there are only 238 profiles which isn't accurate. There are hundreds of profiles that would be international profiles not showing up. How am I able to get all the related profiles within this segmentation? Can there be other reasons to why profiles are not showing up? Below is a segmentation made to segment only members/prospects within London and/or the United Kingdom. The number of total profiles is 3357, and then from both of the segmentations, combi

Hi allI have searched but am not 100% sure that I am reading the right posts.I was wondering if there is a big difference between creating an email in Klaviyo or having one designed and imported as an image?I know some of the mechanics of using an image but would they hurt or improve a campaign?Any examples of them in use?Thanks

Is there any way to access Shopify’s gift_card object in Klaviyo? eg. {{ gift_card.url }} or {{ gift_card.code }}https://shopify.dev/api/liquid/objects/gift-card I’m wanting to create a gift card flow in Klaviyo rather using Shopify’s Gift Card Created notification email.

Hi All,I am new to Klaviyo and have an anniversary gift business.  I want to set up an anniversary reminder flow but I want to be able to reference which anniversary it is e.g. 5th, 10th etc and then use that both in the body of the email (e.g. Your 5th anniversary is coming up) but also to select suitable products to highlight. I have been going round in circles trying to add liquid snippets and have followed advice in various AI tools to add the calculation logic in a text box using the source code function (still shows as text) or add it in an html box (still shows as text) etc.  Even if I find a way to get the code apparently embedded without being visible it still isn’t rendering results when I insert the liquid tags into the paragraph. Is anyone able to help? I am clearly pasting it in the wrong place but I simply cannot figure out what I shold b e doing Thank you!