Replies posted by Antonia Biro

2 Replies

A
Contributor I
Antonia BiroContributor I
asked in Developer Group

remove email from list gives 400 bad request error with error message error nil

Hello @Brian Turcotte  The error stopped appearing for a while, we added some more logging and now it started happening again and discovered something new. Before the 400 error occurs there is a 429 too many requests error.Is it possible that the 429 error causes the 400 error?I looked in the api https://developers.klaviyo.com/en/v1-2/reference/remove-membersand there is nothing mentioned about rate limiting, or how the api reacts when such a limit is hit. Do you have any idea as to what that behaviour of the api is? And if it might cause the 400 error, and how we could work around that? Thanks!

5
Brian Turcotte
Community Manager
1 year ago
A
Contributor I
Antonia BiroContributor I
asked in Developer Group

remove email from list gives 400 bad request error with error message error nil

Hi @Brian Turcotte thanks for the quick response, Regarding the first question, the 400 error happens sometimes, not at every request to the https://a.klaviyo.com/api/v2/list/{list_id}/ delete endpoint,  The api key is correct, I checked, the error returned by a wrong api key is different, and the list ID is also correct, and the error would be a 404 if it was incorrect, not 400. Regarding the second part of your response, the problem is that there is no error message to make a screenshot of, the body returned is empty. I tried simulating in postman a few bad requests to that endpoint and for example if I send the"emails": []array empty, the response is a 400 status code and the body is this:{     "detail": "at least one \"emails\", \"phone_numbers\", or \"push_tokens\" parameter is required."} no message parameter present. If the error originates from the wrong api_key the error message is this:{    "message": "The API key specified is invalid."} so here we get the message parameter. 

5
Brian Turcotte
Community Manager
1 year ago

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