Topics started by gleamdev

3 Topics

G
Problem Solver I
gleamdevProblem Solver I
asked in Developer Group

Double opt-in confirmation email isn't sending for new emails added via API

When adding users to a list with double opt-in enabled, the confirmation emails don’t appear to get sent. This may be because of testing and my IP, but the issue is happening for several other people, so I believe there is another reason.Adding a new user goes:Create/update profile endpoint so we can also add custom fields Then the profile-subscription-bulk-create-jobs endpoint for consent I have now tested with 2 different valid emails and have not received and email and they have not been added to the list. I already checked spam, trash and promotion folders. The mailboxes aren’t full and there aren’t any blocks on the klaviyo domain. Is there a problem with the way we are subscribing emails? Or do we need to add a custom domain?

5
G
Problem Solver I
20 days ago
G
Problem Solver I
gleamdevProblem Solver I
asked in Developer Group

Klaviyo 'subscriptions' is not a valid field for the resource 'profile-subscription-bulk-create-job'.

I am testing the subscribe endpoint ‘profile-subscription-bulk-create-jobs’ with this body which was taken from the example request in the docs:{ "data": { "type": "profile-subscription-bulk-create-job", "attributes": { "list_id": "Y6nRLr", "custom_source": "Marketing Event", "subscriptions": [ { "channels": { "email": [ "MARKETING" ], "sms": [ "MARKETING" ] }, "email": "emily@example.com", "phone_number": "+15005550006", "profile_id": "01GDDKASAP8TKDDA2GRZDSVP4H" } ] } }}But no matter what email, I am getting this error:{ "errors": [ { "id": "82a35350-16a7-4e32-ad2c-57784150742b", "status": 400, "code": "invalid", "title": "Invalid input.", "detail": "'subscriptions' is not a valid field for the resource 'profile-subscription-bulk-create-job'.", "source

5
G
Contributor I
5 months ago
G
Problem Solver I
gleamdevProblem Solver I
asked in Developer Group

SMS consent doesn't show in Klaviyo profile

I have a Ruby (web) app that collects a user’s email and phone number. They can then optionally opt into email and sms marketing. I have tried passing consent through the “sms_consent”: true attribute as well as via API, but the profile still shows as “NEVER_SUBSCRIBED” in my list. Using revision: 2023-07-15, I create a profile if one doesn’t already exist.self.class.post("/profiles/", body: body, headers: headers){ "data": { "type": "profile", "attributes": { "properties": { "$first_name": "Jane", "$last_name": "Doe", "sms_consent": true }, "email": "janedoe@example.com", "phone_number": "+447911128888" } }}Then, I post to the subscribe endpointself.class.post("/profile-subscription-bulk-create-jobs/", body: body, headers: headers){ "data": { "type": "profile-subscription-bulk-create-job", "attributes": { "profiles": { "data": [ { "

11
M
Contributor I
8 months ago

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