Topics started by diegoeche

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diegoecheProblem Solver I

asked in Developer Group

What characters are supported in the email field of Profiles?

Good day Klaviyo People!We are noticing quite a lot of 400s when doing identify/track calls to Klaviyo. It looks like a lot of email addresses that we get through Shopify can't be processed through Klaviyo. One example is non-ascii email addresses as mentioned in this other post:But in our system we see it's not limited to non-ascii characters but there are quite a lot of characters that create issues when sending events to Klaviyo.I looked at the docs but couldn't find anything. Could you provide what is the subset of email addresses that are valid email addresses in Klaviyo? Like a regex you use internally or the set of characters supported?

1 month ago

diegoecheProblem Solver I

asked in Developer Group

Is creation by profile email still allowed in the latest api version?

I'm very confused by the update in the changelog from https://developers.klaviyo.com/en/docs/changelog_#relationship-standardizationWe use the API to create events on behalf of our customers, and we identify the profiles by email.I tried updating our API to the latest version , and I'm getting an error:'{"errors":[{"id":"8f145b8b-43ae-401f-9cee-15983ceaa522","status":400,"code":"invalid","title":"Invalid input.","detail":"One of `attributes`, `relationships` or `id` must be included in the request payload.","source":{"pointer":"/data"},"meta":{}}]}'I find the API documentation not very clear. There aren't examples of adding the event through email that was possible, or maybe I'm missing something?

8 months ago

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