Topics started by an-nguyen-codeleap

2 Topics

A
Contributor I
an-nguyen-codeleapContributor I
asked in Developer Group

Create Event API does not work as expected since revision v2023-07-15

Currently, I am using API revision v2023-06-15, and everything works fine for me in this revision.However, I want to upgrade my service to use the latest stable revision (v2024-02-15), but it seems it does not work as expected.The functionality of the APIs (Client and API) to create new events in Klaviyo within revision v2023-06-15 is particularly advantageous. In this version, a single request can achieve the following actions:Create or update a profile based on External ID, Email, and/or Phone Number. Create an event and link it with the respective profile.However, it's worth noting that with the newer API revisions, despite the request returning a successful status code 202 Accepted, the event and profile are not created or updated as expected. Example using revision v2023-06-15 (working):curl --request POST \ --url https://a.klaviyo.com/api/events/ \ --header 'Accept: application/json' \ --header 'Authorization: Klaviyo-API-Key XXXXXXXXXX' \ --header 'Content-Type: application/

1
Brian Turcotte
Community Manager
28 days ago
A
Contributor I
an-nguyen-codeleapContributor I
asked in Developer Group

How to avoid duplicated 'Subscribed to Email Marketing' events

I have a service that executes daily to sync all customers to Klaviyo via the Create or Update Profile API v2024-02-15. Each customer has an ID (to be used as external_id) and an Email, which can serve as identifiers in the Klaviyo system.The issue arises because I'm unaware of which customers are already synced and subscribed to marketing emails. Therefore, after sending the customer information via the aforementioned API, I also send another request to subscribe the customer's email for marketing purposes using the Subscribe Profiles API. However, this leads to the creation of duplicated events for 'Subscribed to email marketing' within the customer profiles.My question is: How can I avoid the creation of duplicated 'Subscribed to email marketing' events when the email is already subscribed? Alternatively, is there a way to check if a profile is already subscribed to marketing emails?Thank you in advance for your assistance!

2
Brian Turcotte
Community Manager
1 month ago

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