Topics started by Caractacus Downes

2 Topics

C
Problem Solver I
Caractacus DownesProblem Solver I
asked in Developer Group

Getting the user email address from a cookie

Hi,This is my first Klaviyo integration.I’m working on a custom integration and trying to extract an email address from the cookie in a user’s browser.  I need the email address so that I can then be sure I am updating the same profile with server side APi calls.In this documenthttps://help.klaviyo.com/hc/en-us/articles/360034666712-About-Cookies-in-Klaviyoit says that I can retrieve this with the following code: _learnq.identify().$emailThis is returning a jQuery error saying that _learnq.identify is not a function.What am I doing wrong?  Or is there another, better way for a server side API call to identify a user that has been cookied on a previous visit to the site (so the cooie is the only way to identify them)?Cheers,Crac

7
W
Problem Solver I
1 year ago
C
Problem Solver I
Caractacus DownesProblem Solver I
asked in Developer Group

Using API to update Profile Properties not working

Hi,I’m trying to add a custom property to a profile, but I can’t get it to work.  In fact I can’t even get the built in properties to work.  I’m sure it’s something simple, but I’m stumped at the moment.When I run the following code:var _learnq = _learnq || [];_learnq.push(['identify', { '$email' : 'name@gmail.com', '$first_name' : 'First', '$last_name' : 'Last', 'test' : 'test'}]);and then run some code to add it to a List I would expect to see these additional parameters in the Profile in the Klaviyo dashboard, but the additional parameters aren’t there.  I get the confirmation email for the double opt-in list, and then the Profile appears in the list, but without the standard first_ and last_name or the ‘test’ custom parameter.Any ideas what I’m doing wrong?Cheers,Crac

3
jallain
Klaviyo Employee
2 years ago

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