Topics started by jpkmg

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J
Contributor I
jpkmgContributor I
asked in Developer Group

Re-send transactional emails

Hi there. We use a flow to send transactional order confirmation emails triggered by a “Placed Order” event. All good. Works perfectly. However, we regularly need to resend these emails because:a customer mistakenly deleted or somehow missed the email a customer mistyped their email address or wants a copy sent to their work address etc.I would like to handle both cases using the “Render & Send” endpoint of the API but have run into a few problems.we needed to copy the flow template into the template library because flow templates aren’t available using the API. but we will forever more have to remember to keep the two in sync, which is not ideal. is there a better way? if the email address is different from the original, then we need to create a new Klaviyo profile and merge them. it would be nice to be able to simply edit the email address, but i understand the privacy implications of this probably make this a non-starter. no matter what we do, the “context” param in the render A

2
J
Contributor I
2 years ago

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