Topics started by Zolo

1 Topic

Zolo
Contributor I
ZoloContributor I
asked in Developer Group

Can't track profile activity by phone_number

Hi all, I'd like to track profile activities by using the special field $phone_number as per this documentation: customer_properties: optional; JSON Object or nullProperties of the profile that triggered this event. You must identify the person by their email using a $email key (or by their phone number using a $phone_number key if you have SMS-only contacts) But when I send the following request, it just does nothing even though 1 is being returnedcurl --request POST \ --url https://a.klaviyo.com/api/track \ --header 'Accept: text/html' \ --header 'Content-Type: application/x-www-form-urlencoded' \ --data 'data={"token": "", "event": "Blueprint Opted IN", "customer_properties": {"$phone_number": "+44786213xxxx"}, "properties": {"blueprintOptinStatus": "OPTEDIN"}}'A profile with the exact phone number exists on our Klaviyo dashboardIt works if I add the $email field. But I’d like to use it for my SMS-only contacts (as the documentation suggested)What should I do?

3
alex.hong
2 years ago

Most helpful members this week

Terms & ConditionsCookie settings

Links & Resources

Platforms

Partners

Useful Things

About

  • Terms and Privacy
    © 2024 Klaviyo All rights reserved. Klaviyo and the Klaviyo logo are trademarks or registered trademarks of Klaviyo, Inc. or its affiliates.