Topics started by dt21

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dt21Contributor I

asked in Developer Group

Problem installing Back in Stock script on Shopify Icon theme (TypeError: klaviyo.init is not a function)

I’ve been trying to installing the Back in Stock feature on a Shopify store using the Icon theme according to the guide the documentation, but can’t get it to work. I did do this for other Shopify stores in the past, so I’m familiar with process, but this time I’m running into errors that I find hard to interpret.The button doesn’t show up (and when I add a link with the “klaviyo-bis-trigger” class manually the popup doesn’t open). So I checked the browser console and found it saying:TypeError: klaviyo.init is not a function I’m not entirely sure what to make of this.My first suspicion was that it might steam from the order in which things are loaded, but I do load the onsite.js file first and there seems to be nothing else required. Does anyone know where this issue might be coming from?Thanks!

2 years ago

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