Topics started by jakewhiteley

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jakewhiteleyContributor I

asked in Developer Group

Is a custom integration needed?

Hi all!I am working with a client who wants to move to Klaviyo and runs a WooCommerce store.Their store has quite a lot of custom work on top of the standard WooCommerce plugin, and after adding a Klaviyo integration I can see that it wont be fit for purpose out of the box.The main issue I have is that the store relies heavily on user roles to segment customers, and that porting a profiles role into Klaviyo as a custom property is a must have to use flows at all for us - for example even something basic like a welcome email needs to be role aware. Sticking with signup emails as an example, I don’t see it as feasible to sync this custom property via the API:If a user signs up on the site, how much delay is there before the integration syncs them up? If I query the API to get a profile ID at signup, will the profile exist on klaviyo yet? can I add the custom property before the welcome email flow is triggered for this user?It feels like the answer is probably not.Is my only option to aba

1 year ago

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