New Products and Coupon Form Pulling in Old Product Data in Popup

  • 19 November 2021
  • 1 reply

Badge +2

Not my question. My question is how do I pull products from a new store to add a specific coupon to? My old store’s products are pulling up, but the new store appears to be linked because I created a popup that works. 


Best answer by alex.hong 19 November 2021, 23:27

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Userlevel 7
Badge +58

Hi @lafarray,

Welcome to the Community! 

We typically see these types of issues where an old store’s products are pulled in because a Catalog was not refreshed. It could be a case where a Shopify catalog did not sync properly. Either way, I would definitely recommend reaching out to our support team as they are more able to take a deeper dive into your account!


Thank you!