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Pop-up forms are not showing on mobiles.

  • 20 November 2022
  • 1 reply
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Hello Everyone,

I have been facing some issue related to pop-up. I setup pop up for my site and it’s going well on PC’s but on mobiles it’s not showing up, neither pop-up nor pop-up teaser. what could be the issue?

It would be great if anyone would help me.

Thank you!

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Best answer by thepowerofcopy 21 November 2022, 15:15

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Userlevel 3
Badge +11

Hello Everyone,

I have been facing some issue related to pop-up. I setup pop up for my site and it’s going well on PC’s but on mobiles it’s not showing up, neither pop-up nor pop-up teaser. what could be the issue?

It would be great if anyone would help me.

Thank you!



Hello @zamamahmed21 

Did you check the targeting & Behavior settings? Inside of it, there is an option for which devices to show the pop-up. Choose Desktop and Mobile. (See image.)

 


Note: You should use incognito tab if you want to test it. 

xx

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