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Pop up teaser background hover effect issue

  • 22 November 2022
  • 4 replies
  • 245 views

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Hello,

Could anyone help me to remove the blue background hover effect behind pop up teaser. Please find the attached screenshot.

 

Thank you in advance

 

 

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Best answer by Taylor Tarpley 29 November 2022, 18:45

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4 replies

Userlevel 7
Badge +60

Hi @Abdullah,

 

Sorry for the delay! 

 

To clarify, there might be conflicting CSS on your site that is creating this unintended box behind your teaser. I would connect with our support team who can further investigate this issue for you! 

 

-Taylor 

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Hi, I have also tried using CSS. CSS doesn’t work for it also. The issue is on Klaviyo's end. Kindly let me know how to fix it. 


Thank you

Badge +1

Hi there @Abdullah

 

Welcome to the Community! Happy to help! 

 

Can you access your form builder and ensure that your drop shadow and background image buttons are both toggled off? Like the screenshot below. 

 

If you have, this issue could be related to conflicting CSS on your website. 

 

Thanks for participating in the Community!

-Taylor 

 

I have already did this. I didn’t work. Still same 

Userlevel 7
Badge +60

Hi there @Abdullah

 

Welcome to the Community! Happy to help! 

 

Can you access your form builder and ensure that your drop shadow and background image buttons are both toggled off? Like the screenshot below. 

 

If you have, this issue could be related to conflicting CSS on your website. 

 

Thanks for participating in the Community!

-Taylor 

 

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