Sign up form not pushing across to newsletter

  • 28 June 2021
  • 1 reply

  • Anonymous
  • 0 replies

Hi everyone, 

I have a question about my sign up form. I have created a flyout sign up form that is getting subscribers everyday according to the analytics however I can’t see these extra subscribers on my newsletter list or any other list.

Can someone advise on how to make sure these subscribes are moving across to my email list.


Best answer by Dov 28 June 2021, 16:08

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1 reply

Userlevel 7
Badge +61

Hello @Plantful Pregnancy,

Thank you for sharing your question with the Klaviyo Community.

By default, users will have to confirm their subscription before being added to the list. As a result, users who fills a sign-up form and do not confirm their subscription would show as a form fill in the analytics for the form, but not be a part of the list until they confirm their subscription.

I recommend reviewing the post below for more information!

Thanks and have a wonderful day.