Slide out sign up stopped showing

  • 25 July 2021
  • 1 reply

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  • Contributor IV
  • 8 replies



Our sign up stopped displaying with a loading delay checked. We have been using a 60% scroll delay for ages, not sure why it stopped working. It will only display with “show immediately on page load”


We use the woocomerce klaviyo plugin.


Any ideas why it broke? We have not changed any sign up settings, but have tested it and it only works with show immediately and not with any load delay 


Best answer by julie.accardo 25 July 2021, 16:46

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Userlevel 5
Badge +34

Hi @HPB,

Thanks for reaching out to the Klaviyo community forum! 

Have you had a chance to review our signup form troubleshooting guide? This article lists out 8 different troubleshooting recommendations for why a signup form may not be appearing on your website. If you’re still running into challenges with the form after looking at the different recommendations, feel free to reach back out to the forum!

Hope this helps!