Don’t be Left On Read This Valentine’s Day!
Have you utilized SMS in your Klaviyo journey? If not or even if you are incorporating SMS regularly with your brand, this is the time to ask all your burning questions to our SMS experts! We’re sitting down with
To level up your SMS just in time for Valentine’s day, submit your questions by 5:00pm EST on Monday, January 31st, 2022 before our survey closes! Be sure to circle back to this post on Friday, February 4th 2022 to see what other Community members are asking, and what our SMS experts recommend!
Can’t wait to see what SMS advice and questions our Community has in store!
Send us your questions below!
Happy Friday Klaviyo Community!
Well, you asked and our experts answered! Thanks to all our users who submitted fantastic questions. It was a blast sitting down with our three guests and sifting through all the questions about SMS deliverability and best practices together. Now without further ado, let’s see what our SMS experts have to say so that our Community can level up our game just in time for Valentine’s Day. Let’s get to it!
“Are the SMS numbers we receive dedicated to my brand?”
“What steps can I take to maximize my SMS delivery rates?”
“Why cant I use two-way messaging with an Alphanumeric sender ID?”
“How can I maximize my 160 character SMS limit?”
Wei: To explain this simply, Carrier filtering is when mobile carriers see something that they do not like or deem appropriate about the content and/or the sender and blocks the message from reaching the end recipient. These ultimately exist to protect mobile users from unwanted messaging such as SPAM, Fraud, Abuse or message content contravening mobile network usage policies.
“Are there any industries that can’t use SMS?( I.e. CBD and SHAFT)”
“How Does Double Opt In Work with Text Messages? Can I use it for SMS and not email?”
“Why Should I Implement SMS Marketing if I’m already using Email?”
“Can You Share Any Features Coming Down the Pipeline for SMS?”
“Why Can’t I Just Text My Subscribers if I have their Phone Number in their Profile? Does Consent Really Matter?”
“What are some Best practices to get my existing Subscribers to opt-in for SMS?”
Enforcing age-gating if needed
Sending an opt-in confirmation message once someone opts in
Turning on double opt-in if possible
Well that’s a wrap for our Ask me Anything Interview on all things SMS! A big ole’ thanks to our amazing guests for being generous with their time and knowledge so our Community can become SMS experts too! With this wealth of knowledge we’ve gained here, you are guaranteed not to be left on Read This Valentine’s Day ;)
I’ve attached really insightful Help Center Articles and our SMS certification Academy course so you can keep learning even after you’ve finished reading through this interview!
Your Special Valentines,
Guide to SMS Quiet Hours in Flows
Help Center Documentation Resources on SMS
SMS Strategy Certification