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Sync Klaviyo Phone Number With Shopify on Customer Account Page

  • 1 April 2023
  • 1 reply
  • 200 views

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Hi Community, I have a Customer Account Page in Shopify. I want to pass phone number field to Klaviyo for sms consent.

 

All the fields like Name, Email, Birthday and Custom Properties are passed when customer fills data and click on create account button but I don’t know how to pass phone number field and sync with shopify for sms marketing. Email marketing is already implemented.

Here is a code

 

document.addEventListener('DOMContentLoaded', function () {

console.log('DOM Content Loaded');

$('#customer-register-submit-button').click(function (e) {

e.preventDefault();

 

// grab fields

var email = $('input#RegisterForm-email').val();

var phone = $('#ContactForm-phone').val();

var firstname = $('input#RegisterForm-FirstName').val();

var lastname = $('input#RegisterForm-LastName').val();

 

console.log('Testing...');

console.log(email);

console.log(firstname);

console.log(lastname);

console.log(phone);

 

const settings = {

async: true,

crossDomain: true,

url: 'https://manage.kmail-lists.com/ajax/subscriptions/subscribe',

method: 'POST',

headers: {

'content-type': 'application/x-www-form-urlencoded',

'cache-control': 'no-cache',

},

data: {

a: 'hide for security reason',

g: 'hide for security reason',

email: email,

phone: phone,

sms_consent: true,

// pass in additional fields

$fields: '$web-source, $first_name, $last_name',

$source1: 'NZ Account Signup',

$has-account: 'yes',

$first_name: firstname,

$last_name: lastname,

},

};

 

console.log('Settings:');

console.log(settings);

$.ajax(settings).done(function (response) {

console.log('Response:');

console.log(response);

// select and submit form after subscribing

$('#create_customer').submit();

});

});

How to implement with code or any other method so that phone number field pass to Klaviyo and sync with Shopify for SMS Marketing?

 

Currently it is blank. See screenshot

 

On checkout page email and sms marketing is working fine.

Please help me. Thanks!

 

 

 

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Best answer by David To 3 April 2023, 17:52

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1 reply

Userlevel 7
Badge +60

Hello @abidarif,

Welcome to the Klaviyo Community!

I’m not code-literate, but instead of matching that phone number input field as “phone”, I would suggest try using “phone_number”. I would also suggest taking a look at both our Guide to collecting SMS consent and Guide to collecting SMS consent via API Help Center articles.

Since it appears you’re based in New Zealand, I would further suggest double checking you have activated a short code before trying to collect consent to make sure your tests are accurate. 

I hope this helps!

David

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