Toll free number still verifying

  • 7 January 2024
  • 2 replies


Hi, my toll free number for the U.S. and Canada is still verifying after registering 10/31/23. Could you please provide guidance as to how this can be resolved?


Best answer by Taylor Tarpley 8 January 2024, 23:41

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2 replies

Userlevel 7
Badge +60

Hi @chris1107


Thanks for sharing your question with us! Happy to help! 


As noted in our help center documentation,  toll free number verification can take anywhere from 7-10 business days  to verify before we encourage you to start sending with your number. However, as this is well over this amount of time, I will raise this issue with our team! So sorry for this inconvenience! 


Thank you for participating in the Community!



Hi @Taylor Tarpley ,


Is there an estimate on how long will it take for the issue to be resolved and will I be notified?