I’m trying to add a new user to the admin in Account Settings. I’ve sent her several invitations and it’s not showing up in her inbox or SPAM. Who can help me fix this?
Best answer by chloe.strange
View originalI’m trying to add a new user to the admin in Account Settings. I’ve sent her several invitations and it’s not showing up in her inbox or SPAM. Who can help me fix this?
Best answer by chloe.strange
View originalHi
Thanks for joining our Community! To troubleshoot this process, please confirm the following steps:
If none of the above resolves the issue, use another email address for verification and run through the steps again with that email address if necessary. Once you have that email verified, you can add the original email to the account by following the steps here and also remove the other email address if you wish.
Have a great day!
~Chloe
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