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Klaviyo not working

  • 18 October 2022
  • 4 replies
  • 120 views

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Hi everyone, since yesterday my account is not working. I can’t create, clone or modify an existing campaign, flow or segment.

I’ve tried reaching to customer support but it’s also not working.

Anyone is having the same issue?

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Best answer by alex.hong 18 October 2022, 20:10

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Hi there @RodrigoDanino98 ,

Welcome to the Community and apologies for the inconvenience.

I saw that a ticket was created under your emails so I would check your inbox and spam folder since there was a response issued out.

If you cannot perform any action it could be that permissions was changed on a shared account. But to check, can you show or explain more of what issue occur when trying these actions?

 

Thanks,

Alex

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Hi, yes it’s already working. Thanks!

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i am having this issue too… how did you resolve it?

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I waited like 1-2 hours and it worked again. I also sent a DM to the official Klaviyo twitter account and they created a customer support ticket but it got fixed faster.

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