Hiya,
I am trying to remove my old agency as a user in my account - without luck. I click on the light grey x, a popup appears asking me to confirm, I click on ‘delete user’ button and nothing happens and therefore, unable to delete. Any help would be much appreciated! Thanks very much.
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/d66fc10d-8c13-4fea-b739-6c76caa3d075.png)
Best answer by andydamato
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