My personal email is a mac account. I subscribed to my list and was able to successfully send a preview email to my mac address. This happened twice and now all emails are bouncing. Not in junk/spam folders, just flat out bouncing. I had my husband check his mac address and same thing, all emails are bouncing. Does anyone know why this is happening, or more importantly how I can fix it? I can’t unsubscribe and start over as I am not receiving the emails.
Both mac addresses were migrated over from a previous Shopify list. I would think that’s it, however I was able to receive two preview emails just fine. I made sure the sender email address (which I receive emails from just fine) was added to contacts. Are email addressesv using mac.com compatible with Klaviyo? Any assistance is greatly appreciated.
Best answer by Taylor TarpleyView original