Hi, i'd like to explain a bit about our updated abandoned cart flow
We used to literally have only one stream down the flow of three emails. And it was very simple. HOWEVER, we wanted to separate the abandoned court flow by new and old customers or new buyers and returning buyers
The goal for this flow was to provide the returning buyers with an 8% coupon code throughout the flow. But if they are new, we would give them email two and three with a 10 and 12% discount as seen in the picture. (both new and returning get the first email of 8%)
I would like to know if I have set up the flow correctly. These are my current questions:
1. Are my flow filters correct? Or should I add any other flow filters? I want to capture more people in this flow, just in case we are missing them
2. Are time Delays, correct?
3. For my conditional split, I set it as "has placed a zero order over all time" And in the No split, those are the ones that I'm assuming are going to be my old returning customers or people who have purchased before. In my yes split it is for people who are new and have never purchased before.
4. Are the conditional splits between the two emails on either split, correct?
I'd greatly appreciate your help on this. Thank you
Best answer by chelsgrove
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