Collect information from old contacts

  • 21 April 2021
  • 1 reply

Badge +3

I have recently joined klaviyo and published a contact form for the new subscribers with some questions,
I am wondering how I can send a campaign to the old contacts with a form to collect from them their information and interests and favourite brands.

Thank you 


Best answer by David To 1 May 2021, 16:08

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1 reply

Userlevel 7
Badge +60

Hello @Samar Mazloum,

Welcome to the Klaviyo Community!

The easiest way to gather more information about these pre-existing contacts through a campaign email would be to include a button or link that redirects users to a customized Manage Preference Page. @dov.derin actually alludes to this strategy in further detail in the following Community Post:

With this strategy in mind, you can send these pre-existing contacts a campaign email which has messaging in the body such as “Let us know what your interests and favorite brands are! Click the button below” with a button that has a link URL of {% manage_preferences_link %} to direct recipients to the manage preference page to select their interest and favorite brands.

Hope this helps!