Flow Creation Error - Any suggestions? I've tried different browsers, incognito, and clearing cache

  • 29 September 2023
  • 4 replies




Best answer by stephen.trumble 4 October 2023, 22:49

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4 replies

Userlevel 5
Badge +29

Hi @MightyMoose 

Thank you for your question in the Klaviyo Community.

Hmmm seems you have tried all the first steps in trouble shooting this.

Is this when attempting to create a new Flow from scratch?
If this problem persists, I would recommend contacting Support. Are you on a paid plan? If so you should be able to contact them via your account once logged in.


No, I’m still on a free plan.  And yes, this is creating a flow from scratch. 

Userlevel 5
Badge +29

Sorry this is being a bit painful for you. But if you created another new flow from scratch, do you get the same error?

ie; this would isolate it to ever new flow you create or this one specifically.

Userlevel 7
Badge +60

Hey @MightyMoose 

I’m so sorry you were having a problem creating your flow. There was a temporary system issue that was likely the problem you were expering but has since been resolved. Are still seeing this error?

Also thanks @Kylie W for jumping in to help!