Just created a Welcome series Flow
It’s not working at all
I created a popup signup form (klaviyo popup and connected to the newsletter list ) to collect emails for the Newsletter list, when I fill in the form with my own emails, and check the list, There’s NOTHING
I Switched the Double opt-in to Single Opt-in and checked my emails’ spam folder, NOTHING
I read all the guidance in the help center and many posts here, no solution
It must be something wrong with my account, please help me out
My acccount & email: Johnnyw@timesonboutique.com
Also please contact me at: Timesonboutique@sina.com
Thanks a lot!
Best answer by David ToView original
@Johnny W and @amourswear,
Were either of you able to find a solution to the issue regarding the welcome series flow? If so, do you mind sharing what the issue was so other Community members can learn from this experience.
Building off of
@caroline, I would also recommend double checking some of these troubleshooting steps below mentioned by @retention and @Paul S that were highlighted in a similar Community post here:
Several basic things for you to verify:
It looks like you do have six people in your “Newletter” list; can you clarify how many profiles you were expecting? Or is there a specific email address that you tried to subscribe which didn’t show up? (Please don’t share if it’s a customer email address.)
I am experiencing this same issue.