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Reply to email button

  • 14 November 2023
  • 3 replies
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First question here and not sure if it’s going to make sense.

I know that there is a code that I’ve just been shown that allows you to send a new email to someone (emailto:joe@bloggs.co.uk) but I was wondering if there was a way to reply to the email the customer receives through a button within the email? 
Maybe it’s a shortcut that I don’t need but I’ve been asked by my manager to see if it’s possible. We are developing what I’m calling a ‘spam buster’ encouraging people to reply to the email to help with a spam problem as well as lots of other thing we are trying.
Please let me know if any one can help. 

Thank you,

Jack

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Best answer by Ashley I. 14 November 2023, 16:16

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Hi @JackHD,

Welcome to the Community! 

Your question makes complete sense, and I’m happy to let you know that it is possible to embed a ‘mailto’ link in buttons and images in Klaviyo. 

If you want to have a button populate a new email response, you can enter this:mailto:yourname@yourwebsite.com as the Link address on an image block within the template editor.

 

Now when a recipient clicks this button, a new window will open with an email message pre-filled to send to this email address.

If needed, there is another thread here on the Community that goes on to mention how you can also pre-fill the subject line that will be populated in the email sent by users who click this link. You can read on here: 

 

Hope this helps!

-- Ashley Ismailovski

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This is great thank you! I will do some tests and experiment with this. :D

Userlevel 6
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@JackHD You’re very welcome! Please feel free to reach back out if you have any further questions :)

Have a great day!

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