I’m setting up my Welcome Series, but still have Klayvio’s logo in the footer even though I’m on the paid plan. How can I remove?
(My account is still disabled and waiting to be verified. So unsure if that’s the issue or not).
Best answer by DovView original
Thank you so much for sharing your question with the Klaviyo Community.
Once your paid account has been verified, you should have all Klaviyo branding automatically disabled.
Please do let us know if this is not the case.
Thanks and have a wonderful day.
Same problem here ..
Please check to see if you are still awaiting verification or if the process has been moved along. If not, I would actually suggest you reach out to our support team since they can work on internal account based issues such as this.
How long does it take for my paidaccount to get verified?