Still Have Klaviyo Branding Logo Even Though I'm On A Paid Plan

  • 24 May 2021
  • 4 replies

Badge +2

I’m setting up my Welcome Series, but still have Klayvio’s logo in the footer even though I’m on the paid plan. How can I remove?


(My account is still disabled and waiting to be verified. So unsure if that’s the issue or not).




Best answer by Dov 24 May 2021, 16:56

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4 replies

Userlevel 7
Badge +61

Hello @Mighty Invest,

Thank you so much for sharing your question with the Klaviyo Community.

Once your paid account has been verified, you should have all Klaviyo branding automatically disabled.

Please do let us know if this is not the case.

Thanks and have a wonderful day.

Badge +1

How long does it take for my paidaccount to get verified?


Same problem here .. 

Userlevel 7
Badge +58

Hi @Camille ,

Please check to see if you are still awaiting verification or if the process has been moved along. If not, I would actually suggest you reach out to our support team since they can work on internal account based issues such as this.