Test email links not working

  • 22 October 2023
  • 2 replies

Badge +3

I am new to Klaviyo and I am just creating my warm up email (that has taken 4 hours already- the system is incredibly slow) I have sent myself a test email to check the links and none of them are working.

I get his page:

on all the links. I have just set up an identical email in mailerlite and all links work.


all the pages are connected to my shopify store and they work  but not in the Klaviyo email?

Please help I really need to get going on this new CRM before Christmas gets going and it seem Klaviyo is making every step painful.

2 replies

Userlevel 7
Badge +60

Hey @loubiblu 

Im so sorry you are having a hard time with Klaviyo, but hopefully I can help figure out whats going on.

Is this a campaign or flow? In the template editor, can you share a screenshot of how you have your links setup? Are you using any template tags/variables?

Was this ever answered?

My test email links fine from my phone but in Chrome every link redirects to “https://ctrk.klclick1.com/l/01HZWB5C14DPZ5NA2WQ29V2KH7_0” with a “This Link can not be reached” page.