Hey,
I’ve been working with a new client for the past 1 months.
They were sending Welcome & Abandon Emails prior to my onboarding for 1-2 months. No campaigns were being sent.
We began sending weekly campaigns to engaged customers for the past month and are getting 30-40%+ open rates.
But we’re not hitting the same for our abandon checkout and abandon cart flow.
I’ve noticed the abandon cart and abandon checkout email for my client are going to spam. and don’t know why.
Can anyone provide any advice? Really at a loss with how we can turn this around for the client right now as we cannot capture revenue from these flows.
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