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Contributor I
March 24, 2022
Solved

[ERROR] Not a valid phone number

  • March 24, 2022
  • 2 replies
  • 861 views

Hello every one 
Hope your doing is well in this pandemic time
I need some small help from your side, I am using Klaviyo member API service for export contact list to Klaviyo List but, I am getting issues in export contact 
Show error message like below when try to export contacts 
"Not a valid phone number"

Please can you help me which is right format for phone_number 

    This topic has been closed for replies.
    Best answer by cdetdi

    10 digit number, no spaces or dashes, with the prefix for country code (+1 USA/Canada)

    “phone_number” : “+1123456789”

    2 replies

    cdetdiAnswer
    Problem Solver III
    March 24, 2022

    10 digit number, no spaces or dashes, with the prefix for country code (+1 USA/Canada)

    “phone_number” : “+1123456789”

    stephen.trumble
    Klaviyo Alum
    March 24, 2022

    Hey @Shyam 

    Thank you so much for asking the Klaviyo Community for help with this! @cdetdi is 100% on the money! Their suggestion is one of the accepted phone number formats to use SMS in Klaviyo. The article i just linked has other format options that may also help! Thank you both for being part of the Community!

    -Stephen