Skip to main content
Solved

[ERROR] Not a valid phone number


Forum|alt.badge.img+2

Hello every one 
Hope your doing is well in this pandemic time
I need some small help from your side, I am using Klaviyo member API service for export contact list to Klaviyo List but, I am getting issues in export contact 
Show error message like below when try to export contacts 
"Not a valid phone number"

Please can you help me which is right format for phone_number 

Best answer by cdetdi

10 digit number, no spaces or dashes, with the prefix for country code (+1 USA/Canada)

“phone_number” : “+1123456789”

View original
Did this topic or the replies in the thread help you find an answer to your question?

2 replies

Forum|alt.badge.img+6
  • Problem Solver III
  • 38 replies
  • Answer
  • March 24, 2022

10 digit number, no spaces or dashes, with the prefix for country code (+1 USA/Canada)

“phone_number” : “+1123456789”


stephen.trumble
Community Manager
Forum|alt.badge.img+60

Hey @Shyam 

Thank you so much for asking the Klaviyo Community for help with this! @cdetdi is 100% on the money! Their suggestion is one of the accepted phone number formats to use SMS in Klaviyo. The article i just linked has other format options that may also help! Thank you both for being part of the Community!