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[ERROR] Not a valid phone number

  • 24 March 2022
  • 2 replies
  • 541 views

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Hello every one 
Hope your doing is well in this pandemic time
I need some small help from your side, I am using Klaviyo member API service for export contact list to Klaviyo List but, I am getting issues in export contact 
Show error message like below when try to export contacts 
"Not a valid phone number"

Please can you help me which is right format for phone_number 

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Best answer by cdetdi 24 March 2022, 15:06

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Userlevel 2
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10 digit number, no spaces or dashes, with the prefix for country code (+1 USA/Canada)

“phone_number” : “+1123456789”

Userlevel 7
Badge +60

Hey @Shyam 

Thank you so much for asking the Klaviyo Community for help with this! @cdetdi is 100% on the money! Their suggestion is one of the accepted phone number formats to use SMS in Klaviyo. The article i just linked has other format options that may also help! Thank you both for being part of the Community!

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