How to get Form and Input elements to render in Klaviyo previewer for custom-coded templates?

  • 6 April 2024
  • 1 reply
  • 12 views

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I am custom-coding my HTML emails. Whenever I have emails with

<form>

or

<input />

these tags seem to get stripped out of the email before it gets sent as a preview. Why does Klaviyo arbitrarily remove markup when sending emails? It only seems to apply to certain markup - not everything.


1 reply

Userlevel 7
Badge +36

Hi @C3654EF3,

 

This is likely actually being filtered out by the inbox provider, not Klaviyo. Each inbox provider renders emails according to their own, different rules - have you tried viewing the email in different inbox providers?

Best,

Brian

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