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Email Formatting Off (Emojis)

  • 12 November 2022
  • 1 reply
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Hey,

So I tried including emoji’s in my Klaviyo editor, and the email I receive in gmail gets really messed (the image attached below).

The emojis should be at the beginning of each of those lines. My Klaviyo editor image is attached below.

Could someone please help me here?

 

 

Thanks,

Dhruv Mehrottra.

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Best answer by Dov 14 November 2022, 18:34

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Hi @Dhruv,

Thanks for sharing this question with us.

Emoji’s can render differently depending on the email client, such as differently on Outlook versus Gmail. 

You may want to speak to a support specialist to take a closer look at your particular template to see if a tweak to the line-formatting can help with aligning these particular emojis.

In addition to previewing emails via the Klaviyo editor, here are a few testing tools you can use to see how your emails display on different clients:

Litmus Test
Email on Acid

This will give you a better idea if it’s a Gmail-specific issue or also occurring with other email clients.

I hope that’s helpful.

 

 

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