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Error Message when setting up Google Ads Integration and creating a new audience

  • 4 December 2023
  • 5 replies
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I’m setting up a new integration for Google Ads, however, when i am prompted to create a new audience I get an error message

Could not create audience

We encountered the following error: "{errorMessage}" Please check values and try again.”

 

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Best answer by Brian Turcotte 8 February 2024, 21:19

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Userlevel 5
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@Sol Deli I see you opened another thread with this question. Let’s chat there. 

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I have a similar problem, the error message is: “We are unable to create the audience at this time. Please try again later.”

 

All goes well until the point I’m trying to Select an Audience → Create an audience.

 

What went wrong?

 

Thx,

 

Attila

 

Userlevel 7
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Hi @daveCC!

Just checkin in - is this issue still occurring?

Best,

Brian

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Thanks bluesnapper, 

 

unfortunately, have already tried with a number of different audience names that don’t exist and still get the same answer.

Userlevel 7
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Welcome to the community @daveCC 

Apologies if you’ve checked this, but does davetest already exist as an audience in your Google Ads account? Your new audience name needs to be unique.

Regards

Andy

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