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Magento 2.4.6 integration issue

  • 5 April 2024
  • 4 replies
  • 39 views

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Hi. We use native klaviyo for magento 2 integration. Version 4.1.3

If you create an Order confirmation flow and ordered product has magento custom options (this is magento native feature) these options instead of appear in order template as text(names) appear as ID numbers in klaviyo event.

 

Anybody can help us on this please?

Because if this is not fixed then order confirmation flow is useless

Thanks

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Best answer by Brian Turcotte 25 April 2024, 16:24

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Userlevel 7
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Hi @giannisgz!

I’m going to check on this internally and I’ll update the thread ASAP!

Best,
Brian

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Hi @giannisgz!

I’m going to check on this internally and I’ll update the thread ASAP!

Best,
Brian

Thanks @Brian Turcotte 

I have already posted github issue long-time ago. No one replied unfortunately 

https://github.com/klaviyo/magento2-klaviyo/issues/169

Please check as this is really annoying 

Userlevel 7
Badge +36

Hi @giannisgz!

I’ve been informed that this has been fixed - are you still experiencing the issue?

 

- Brian

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Hi @giannisgz!

I’ve been informed that this has been fixed - are you still experiencing the issue?

 

- Brian

On version 4.1.3 not fixed. And github issue still open

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