Need to stop sending POS orders to klaviyo from magento

  • 19 August 2021
  • 1 reply

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We are using Magento 2 integration with Klaviyo and our store has orders coming from two sources. One from magento site and other from POS system. We do not want to push POS orders to Klaviyo. Is it possible ? 
If so, How can it achieve? 


Best answer by David To 19 August 2021, 17:12

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Userlevel 7
Badge +60

Hello @stephenk,

Great question!

At present there wouldn’t be a way to exclude certain data from being synced to Klaviyo as part of an integration. Since it sounds like Magento is your main platform where you also have POS data being synced as well, all of that data would also be shared and synced to Klaviyo. 

I’ll share this feedback with our Product Team regarding the possibility omitting or preventing certain data from syncing from your ecommerce platform. 

I would also love to hear other strategies or work arounds other Community members may have in achieving this already!

Thanks for being a part of the Klaviyo Community! Have a great day!