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Prestashop Products reset items in Klaviyo

  • 22 February 2024
  • 3 replies
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Hi Klaviyo Community,

 

I need to reset products synced in Klaviyo from Prestashop 8 to make a fresh and clean sync.

Content > Products > Items.

The issue comes from first product sync using a development site & domain, then, the product image in klaviyo is broke because is calling old & removed development site…

 

I think a good way to solve is doing a reset in klaviyo, but i dont how… or other ways to achieve that are welcome.

 

Thanks.

David.

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Best answer by deepvyas 21 March 2024, 11:17

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3 replies

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Hi David, 

Please check thread once If could be helpful


Good Day 

Userlevel 7
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Hi @DavidFortune!

For this issue, I would recommend reaching out to Support as it may require account-level information.

 

Best,

Brian

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I tried to remove integration from klaviyo and module from Prestashop to reinstall it. But nothing happens, products in klaviyo are freeze linked to our old development site…

 

I need to delete all content > products in klaviyo, how can I do it?

 

Thanks!

David.

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