Predicted next purchase date” as a flow trigger

  • 15 March 2024
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I have a question regarding Klaviyos Predictive AI that I asked on during the strategy session but did not get an adequate reply.


Specifically, can I use the Predictive AI “Predicted next purchase date” as a flow trigger when sending a replenishment flow email?

My customers reorder anytime between 15 and 70 days so sending out a generic 30 day reminder is losing me potential sales. 


Best answer by standoutecom 15 March 2024, 08:54

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Hey @Eamonn , as long as you have enough customer data, you can definitely give it a try. There are ways to calculate how many days it takes for someone to re-order, in which case you’d set-up a replenishment flow with a specified delay, but if you believe it’s too rigid, then just create an EDONO flow (Expected Date Of Next Order), and give it a try. Here’s a screenshot from an EDONO flow I’ve set-up before:



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Thanks, Michael!